Shipping policy
FREE SHIPPING ON ORDERS OVER $80 USD
Cosmogangnam are delighted to offer our customers FREE Shipping on orders over $80 USD to the following 51 countries
SHIPPING & DELIVERY POLICY
FREE SHIPPING ON ORDERS OVER $80 USD Cosmogangnam is delighted to offer our customers FREE Shipping on orders over $80 USD to the following 51 countries.
[Eligible Countries for Free Shipping]
Asia Brunei, Cambodia, China, Hong Kong SAR, Indonesia, Japan, Laos, Macao SAR, Malaysia, Mongolia, Myanmar (Burma), Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam
Europe Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, United Kingdom
North America Canada, United States
South America Brazil
Oceania Australia, New Zealand
VIP MEMBER SHIPPING Please note that VIP orders are subject to a separate shipping policy.
For VIP members, shipping rates and terms differ from our standard policy. The specific shipping details for VIP orders will be calculated and displayed at checkout.
However, for heavy-weight or bulk orders, we may contact you directly to discuss the best possible shipping arrangements and costs.
SHIPPING RESTRICTIONS We’re committed to bringing our customers exceptional service no matter where they are. Nonetheless, there are certain conditions under which we must enforce shipping restrictions:
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Islands & Remote Areas: For areas requiring an additional EMS (Express Mail Service) fee or remote area surcharge, free shipping might not be applicable. Should your address fall into this category, we’ll get in touch to talk through your delivery options and any potential extra costs.
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Conflict Zones: Deliveries to areas affected by conflict or international sanctions may be unpredictable. For safety and logistical reasons, we may need to cancel orders directed to these regions.
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Order Cancellation: If we encounter any hurdles that prevent us from delivering to your area, or if shipping costs become prohibitive, we may have to cancel your order. If this happens, we assure you of a speedy notification and a full refund.
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Choice of Carrier: We collaborate with a variety of carriers to ship globally. The selection of the carrier is tailored to the shipping services available in your specific location.
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Weight Limitations: We understand that some orders may be larger or heavier than usual. Should your order exceed the standard weight threshold for free shipping, additional charges may apply. Alternatively, we may opt to ship your items in separate packages to manage shipping costs effectively. Rest assured, if such a situation arises, we will communicate with you to find the best possible solution before proceeding with the shipment.
WORLDWIDE SHIPPING EXPERTISE We pride ourselves on our extensive experience in shipping products globally. Our seasoned team is committed to assisting you in selecting the most efficient delivery method once your order is confirmed.
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Note: Additional shipping charges apply to countries other than the 51 countries listed above where free shipping is available for orders over $80 USD.
PROMPT DISPATCH Our inventory is consistently stocked, ensuring that we are able to dispatch orders swiftly.
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Payment: Choose your preferred payment method to place your order.
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Confirmation: Upon receiving the order, we guarantee that your order will be shipped within 1-5 business days.
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Tracking: As soon as your order is on its way, we will provide you with a tracking number and support regarding expected delivery times.
TRUSTED COURIER PARTNERS We utilize only reputable courier services to ensure the safe and timely delivery of your orders.
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EMS / UPS / K-Packet / Specialized Express Carriers